FD Ricambi
FD Ricambi BV attaches great importance to the protection of the personal details of its relations. Personal data are therefore handled with the utmost care and secured in line with the relevant legislation in the context of the protection of personal data.
To guarantee your privacy
FD Ricambi BV declares that it treats all customer information confidentially and only uses it to help you even better. FD Ricambi BV guarantees the privacy of this information through secure password-protected servers. Below you will find general information about how we handle your data.
We regularly analyze how visitors use our site to get a better picture of how the site is used, enabling us to make improvements. The information we collect for this is only assessed on the total image and not on customer level. These analyzes will be processed in reports, but no individual and personal information will be recognizable here.
Personal data; processing and purpose
FD Ricambi BV collects and processes the data:
* That you have provided yourself with a purchase.
The types of data we collect include:
- Individual and business contact details (such as name, company name, billing address, postal address, e-mail address, telephone number, fax number and VAT number)
- Shipping details (such as contact details for shipping, such as the name of the sender and consignee and / or alternative delivery address / neighbor addresses (option "leave at the neighbors"), billing address, postal address,
- E-mail address and telephone number, signature for proof of delivery, FD Ricambi BV account number, data with which we have access to locations where we provide services and data given to us with regard to the content of certain shipments.
- Automatically generated information about your surfing behavior during your use of the website. This information includes your IP address, the type of browser you use and the pages you visit.
- Information via "cookies" that are stored by your browser on your computer (see cookie policy).
FD Ricambi BV processes your personal data for the following purposes:
- to allow access to and use of the website.
- to execute the agreement between you and FD Ricambi BV.; to process and collect payments, pick up deliveries, deliver and trace.
- to be able to offer you support services on request.
- to be able to approach you with information about our products or services, for example by a newsletter.
Responsible of data processing
The organization is responsible for the processing of personal data.
Within the organization an employee has been appointed who is the contact person and decision-making authority with regard to the processing of personal data of clients, relatives, and other external parties. If you have any questions / comments, please contact the sales manager, 0478-560009, sales@fdricambi.com.
Access to the data within the organization
The processing of personal data within the organization is assigned to the sales and administration department. They have insight into all recorded information and can also adjust and change this.
Providing your personal data to third parties
FD Ricambi BV will not pass on your details to third parties without your consent unless this is necessary to meet the due (contract or non-contractual) performance or if there is a legal basis for this.
For the purpose of research or statistics, anonymized personal data may be provided to third parties on request. This data can never be traced back to a person.
In order to carry out our collection and delivery services, we share shipping information with third parties such as freight forwarders, consignees, payers and recipients. We also share personal information with third parties who provide services on our behalf in accordance with our instructions. We do not allow these third parties to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements.
See personal data
You have the right to view, correct or delete your personal data. You can do this yourself through the personal settings of your account. If it does not work through these settings or if you have other questions / comments about the data processing, please send a specified request to sales@fdricambi.com. In order to verify your identity, we ask you to send a copy of your identity card. FD Ricambi BV will respond to your request as soon as possible, but in any case, within four weeks.
Security measures and guarantee terms
FD Ricambi BV will take appropriate technical and organizational measures to protect your personal data against loss or against any other form of unlawful processing. The organization adheres to the statutory retention periods.
Where no statutory retention period applies, the following is used:
- Data of data subjects who have requested information from our organization will be stored for up to six months.
- Name and e-mail addresses for sending the newsletter are stored until the person indicates that he no longer wishes to receive the newsletter.
Safety declaration
FD Ricambi BV takes security of personal information very seriously and therefore uses a number of technical solutions to make shopping on Internet at FD Ricambi BV safe.
We have therefore taken various measures to ensure the highest possible safety for our customers while using FD Ricambi BV online services.
For a secure payment convenience, FD Ricambi uses the service of PayPal and Multisafepay. For more information we refer to the Privacy Policy of these organizations.
Secure web page with SSL
The payment and customer information section of our site is secured. For this we use the specially designed Secure Socket Layer (SSL) techniques. SSL ensures that sensitive information such as name, address and credit card data is encrypted. As a result, this information cannot be read by others on the Internet if it were to be intercepted.
This information does not remain on our site, but is immediately stored in our internal computer systems, which are not accessible to other users. A hacker will never be able to find this information on our site. A safe feeling!
Because SSL-encrypted web pages are always larger than unencrypted pages and therefore take longer to see them in your Internet program, we only use pages that contain sensitive information. Because of this, the other webpage will come to you quickly and you will not have to wait unnecessarily long.
Rights
The declaration described above applies to all websites that are the responsibility of FD Ricambi BV. However, FD Ricambi BV reserves the right to adjust this statement from time to time. All changes will be published on the website. The above policies and statements are therefore not intended as an agreement and no rights can be derived from them.