FD Ricambi Return Policy
At FD Ricambi, we aim to ensure your satisfaction with every purchase. If you need to return a product or a core deposit exchange part, you can do so within 30 days of receiving it. Follow these steps for a smooth return process:
Eligibility:
- Products must be unused and in their original packaging.
- Core deposit exchange parts must be complete.
How to Return:
- Log into your account on our webshop.
- Go to "Order History" and find the order you wish to return.
- Select the "Return" button and click "Submit".
- You will receive an email with further instructions.
Shipping Costs:
- Customers are responsible for the cost of returning the product or core deposit exchange item.
Refunds:
- Once we receive and approve your returned item(s), we will process your refund within 10 working days using the same payment method you used.
Need Help?:
- If you have trouble finding your order or have any questions, please contact our Customer Service at info@fdricambi.com.
Product Warranty Returns:
- For warranty-related returns, please contact Customer Service at info@fdricambi.com.